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In Why to Use Microsoft Office Diagnostics we discussed the benefits and diagnostics options available. Here we are going to discuss how to use the diagnostics.

Before you start the diagnostics:

• Run the diagnostics when you do not need to use your computer
• Make sure you are connected to the Internet
• Close other programmes
• Make sure you have Microsoft Office installation disk in case there are problems and your program will need an access to the disk to repair

If Microsoft Word, Excel, PowerPoint or Access are still working then to start the Microsoft Office Diagnostics follow the steps:

1. Click the Microsoft Office Button , and then click Word Options (or Excel Options or PowerPoint Options or Access Options)
2. Click Resources
3. Click the Diagnose button
4. Click Continue, and then click Run Diagnostics.

If InfoPath, OneNote, Outlook, Publisher, Project, SharePoint Designer, or Visio are still working then to start the Microsoft Office Diagnostics follow the steps

1. On the Help menu, click Office Diagnostics.
2. Click Continue, and then click Start Diagnostics.

If any of the above programmes has crashed so badly that they not start, you can run Office Diagnostics from the Start menu.

1. In Windows, click the Start button
2. Point to All Programs, then to Microsoft Office and then to Microsoft Office Tools
3. Select Microsoft Office Diagnostics

To check which tests are available read Tips and Tricks: Microsoft Office 2007 – Why Use Microsoft Office Diagnostics?

Want more tips? Click on Microsoft Tips & Tricks