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Three Tips for Truly Top Managers

Welcome Mat to Forest for ManagersEvery employee has an important part to play in a business. But there’s no doubt that a company’s success still very much depends on the people at the top. The number of people entering managerial roles has increased significantly, with managers taking on a growing range of responsibilities. But while managers think about keeping their team’s skills up to date, do they recognise how management training could benefit them? After all, managing people is a complex task, only slightly less demanding than herding cats. So here are three top tips for happier managers, more motivated staff and a healthier business.

 

Tip one: Engage your ears.

 

What makes your employees turn up to work every day? No, it’s not simply boredom or the need to pay the bills. Every one of us has individual motivations, interests and values. And these lie behind your employees’ choice to work at your company and not the place down the road.

 

Find out what interests your people and you’ll find fresh ways to boost their performance. You don’t need any special equipment. Just your ears. They can be very powerful tools when used properly, for example to find out what people actually think about their jobs. This is valuable information – so act on it. Identify ways to support your employees’ interests, for example sports-mad staff might jump at the chance of a company footie team with time out to train. What about listening out for changes to an employee’s family situation and recognising how a little more flexibility could make a huge difference to their busy day? Acknowledge what’s important to your staff and they’ll reward you with even more commitment.

 

 

Tip two: Lead the way – but don’t shoulder the weight.

 

Ever heard of the conductor who played all the instruments himself? Well that’s how crazy it is to be a manager and try to do everything yourself! You’re there to lead, whether that’s an orchestra, an assembly line or a department. You need to match your talent at what you do with a gift for delegation. This will help you manage your time better, improve your organisation’s performance and win the commitment of your staff.

 

 

Tip three: Put down the welcome mat

 

Ok, a ‘welcome’ mat on the floor outside your office isn’t actually necessary, but you’d be amazed at the impact of a friendly ’open door’ approach to your staff. When you’re busy conducting that orchestra, it’s all too easy to see visits from employees as a distraction. And that’s when communication breaks down. Regularly remind people that you’re happy to hear about any questions or concerns they might have. See these issues as a great opportunity to show your team how much you want your company to be a good place to work. Do that and your staff will help make your organisation even more successful.

 

 

Learn more great management secrets on our course What Good Managers Do: the First 100 days.