Monthly Archive for November, 2014

Microsoft Word Tips: Keyboard Shortcuts

Whilst using Microsoft Word, there are a number of keyboard shortcuts which you can use so that your attention isn’t taken away from the keyboard to use the mouse. Here are some of the most useful ones:

Bold text: Ctrl + B

Italic text: Ctrl + i

Underlined text: Ctrl + U

To bring up the thesaurus: Shift + F7

To undo any action such as typing etc: Ctrl + Z

Select all the text in the document: Ctrl + A

There are more available for viewing through the Microsoft Office Help Menu which can be accessed by pressing the F1 button and typing in the search bar: Keyboard Shortcuts and then selecting: Keyboard Shortcuts for Microsoft Word. 

Microsoft Outlook Tips: Redirecting Email Replies

When you are charged with sending e-mails for someone else in your office, you may not want the replies to be directed to you. For instance, your boss asks you to send an e-mail to a client after they have requested information about a particular service.


If the client sends chooses to reply to that email asking something which you have no knowledge of, you will then have to forward the e-mail to your boss and start acting as a middle-man in the conversation which could distract you from your other duties. So, to save time and resources, why not have the reply to this e-mail directed to your boss rather than you?


It is possible and extraordinarily easy to set up. Just follow the steps below to learn how:


  • Click the Options tab and select the Direct Replies To option in the More Options group.
  • From the Dialog box, set the reply to address for this e-mail.
  • Click OK.


Now you can send the e-mail on behalf of your boss, but the reply will go to your boss, and not you, leaving you free to get on with more important tasks.


If you would like to read more Outlook tips, please visit our Microsoft Outlook Tips page.


If you would like to learn more, you should book yourself on one of our Microsoft Outlook Training Courses