The 5 Things You Must Do to Prepare for a Job Interview



It doesn’t matter how many of them you have done, an interview is always a challenging thing. How should you prepare best for a job interview, once you have secured one? There are some things that most experts in the field agree on and they are all fairly simple. Here are the five things that you must do when preparing for that important interview.


1. Research the Company


Research the employer (and industry, if possible). The question “What do you know about this company” may be asked during the interview, even if it seems casual and throwaway.  It is important to display interest and knowledge. Use the company’s website to find out information on the company’s history, mission and values. Look at a company’s blog and social media presence also


2. Practice and Prepare


Carefully review the job description and look up anything you don’t understand. Know exactly what the job is and what it entails. Make a list of the job’s requirements and match them to your experience. Check typical job interview questions and try to think of any that might be applicable to this particular role. Work out your answers to these questions. Strong answers will be specific but concise, drawing on real examples of your skills and experience, emphasising the things most relevant to the position.

Practice answering the questions. Use a mirror, a recording device, or ask friends or family to mock interview you. The trick is to get comfortable with talking about yourself without sounding too confident, or, perhaps even worse, too self-conscious.


4. Get Ready Before The Day of the Interview


Make sure you have an interview outfit ready the day before the interview. Whatever the position, ensure that you are smart, neat and tidy and appropriate for the firm where you are being interviewed. Always err on the side of being too smart. Prepare a folder, or Portfolio, with extra copies of your CV and a pen and paper for taking notes.


5. Be on Time


Being on time for the interview means being early i.e. at least five to ten minutes before your interview time. Drive to the interview location the day before, if this is required, but take account of the difference in traffic there may be on the actual day. Err on the side of being too early. You can always sit in your car in the car-park for a while if you have to. Give yourself time to calm your nerves if that’s required.

Some Bonus Dos and Don’ts


  • Do know your own CV. Most interviewers will probably have it in front of them at the interview.
  • Do quiz yourself in advance with practice questions.
  • Do spend time researching the market and the industry that the company is part of.
  • Do practice your interview skills with a friend or family-member.
  • Do prepare answers to common interview questions.
  • Do eat a healthy breakfast before going in.
  • Don’t stress yourself out by dwelling on negative possibilities.
  • Don’t be late because you get lost. Plan for delays.
  • Don’t schedule for late in the week. Studies say that the ideal time for an interview is 10:30 on a Tuesday, so don’t choose a Thursday or Friday, if you have the choice.
  • Don’t drink too much coffee or tea.


Next week, in the second part of this series, we will be looking at how to perform well when you get to the interview and how to ensure that you are successful.

The Top 10 Tips for a Job Winning CV




One of the hardest things to do when hunting for a job is to write a good CV. Some employers spend only a few seconds scanning a CV before deciding ‘Yes’ or ‘No’.


Here are our top 10 tips for writing a CV that will hopefully get you an interview


1. Tailor Your CV

For many, the number one thing that improves a CV is making sure that it is tailored for the job being applied for. Since so much job application is done online, it is very easy to send the same CV to every single vacancy. Don’t do this. Tailoring a CV may be more work, but a CV that doesn’t address the requirements of a particular role will be quickly discarded. Employers will also respect the effort that has been made. Tailor a CV by:

  • Researching the company’s website, blogs and social media profiles to know as much as possible about the organisation.
  • Writing down the specific requirement of the job using the job description.
  • Matching where skills and past work experience fit the job’s requirements.
  • Starting the CV with good examples of skills and industry knowledge that show you are a good fit for the role.
  • Removing anything irrelevant to the job.


2. Keep it Short

A CV should be no more than two pages of A4 paper. A long and detailed CV will almost certainly be quickly discarded. Include only the most important and relevant parts. Details can be given in the interview.


3. Write a Personal Statement
Explain clearly and concisely why you are the best person for the job. This can be expanded in a cover letter, but putting it at the beginning of a CV will catch the employer’s attention.


4. Check for Errors
Employers will notice mistakes on CVs and because they receive high numbers of applications will use them as an excuse to bin your application. Always, always use a spell checker and, if possible, get someone else to read what you’ve written before it’s sent.


5. Avoid Having Gaps
Any gaps in a CV will probably make a prospective employer suspicious. It is very tempting to try to hide these, but it is possible to put a positive spin on periods of unemployment, by saying the time was used to complete courses or to do volunteer work. There are positive things that can be done to advance professional development, even when not working, so highlight these.


6. Don’t Lie
Some people say that everyone lies on their CV, but that is not true. Lying might get you an interview, but it won’t help to answer questions on something that you’ve claimed to be an expert about.


7. Make Sure a CV is Up-to-Date
It sounds simple, but it is easy to miss adding recent skills and experience to a CV. Relevant recent experience is much more powerful than relevant experience from years ago.


8. Format, Format, Format
Ensure that your CV looks as good as it possibly can. Use clearly defined sections and bullet points where appropriate. Keep sentences clear and concise. Leave space between sections and make the layout of the CV as simple as possible.


9. Understand Keywords
We started by saying that some employers spend only a few seconds scanning a CV before deciding ‘Yes’ or ‘No’, but the fact is that some CVS are rejected before being seen by humans at all.


Because the vast majority of job application are now done online, many employers receive far more CVs than they can check through practically, so Applicant Tracking Systems (ATS), or ‘Resume Robots’ can reject up to 75% of CVs before getting to a person.


The ATS acts like a specialised search engine and a CV needs to written in a way that optimises its chances or getting ‘found’. Employers use key words to identify people with the required skills and qualifications. Note the keywords in the job advertisement and ensure they are part of your CV. Make sure that skills and experience documented in a CV is relevant (going back to tip number 1).


It is not quite as simple as this and dealing with Applicant Tracking Systems is another entire article, but following the above tips will help.


10. Check Again.
Double-check everything again before sending. Check that you have made the CV as relevant as possible. Spell check again, just to be sure. Make certain that you have attached all relevant attachments to an email.


And good luck

Using The Name Box in Excel

The Name Box in is an often-overlooked feature in Excel. In a programme so powerful, offering Pivot Tables and Formulas, it is easy to do so, but this small and ordinary looking box has a lot of features that can really simplify the use of Excel. It can find the address of a cell; help navigate within a worksheet or workbook, or even be used to select.


1. Use the Name Box to Find the Address of the Selected Cell


Name Box Location The name box is situated next to the formula bar in a worksheet and it displays the address of the currently selected cell or object.


In the screen above, the Name Box is showing B3 because B3 is the currently selected cell. The address of any cell clicked upon will immediately display in the Name Box; useful if the cell is going to included in a formula.
The Name box won’t just give you the address of one cell. It can be applied to any group of cells too.


For instance:


Name Box 1


If a block of cells (a range) is selected, the Name Box will display the first cell in that range.


Name Box 2


If a non-contiguous range of cells is selected, the name box will display the first cell in the last part of the non-contiguous range selected. A non-contiguous range is a range that includes cells that are not all next to each other (contiguous). Hold down the Ctrl key whilst selecting to select multiple cells and ranges at once.


2. Using the Name Box to Select Cells


The Name Box’s functionality becomes really useful when, instead of just being used to check the cell address of a selection, it is used to make a selection. Selecting with a mouse can sometimes be difficult, especially for very large ranges or areas of a worksheet not currently in view.


By simply clicking into the name box, typing in the address of a cell, or range of cells, and then pressing Enter, Excel will automatically select that cell or range.


Name Box 3

Name Box 4.


Name Box 5


To Select a block of cells type the range into the Name Box, using a colon between the first cell address and the last cell address. (Notice that it is not necessary to use capitals when typing the cell references.)


Name Box 6


Press enter for Excel to select the range.


To select a cell or range of cells on another worksheet, type the name of the worksheet, followed by an exclamation mark and then the address of the cell, or range of cells. (E.g. Sheet4!A2:E8) into the Name Box and press enter.


There’s much more that the Name Box can do. Please check our next blog to find out.

What is Virtual Online Training?

Virtual Learning


Not classroom training and not just a normal online training course, what exactly is Virtual Online Training and what are its specific benefits?


Virtual training is an online, interactive classroom where people meet live in order to learn. Although the session is live, the Trainer and all learners take part from separate locations. Participants engage in learning activities and interact with the Trainer/Facilitator, as well as each other. Virtual Training simulates the classroom environment, allowing Trainer instruction, group discussion, individual questions and practice exercises, all in real time. The key difference is that learners can participate from anywhere in the world.


The benefits of Virtual Training are:


Live Trainer: Questions can be asked in real time and as they occur, in context. The Trainer can react to learners’ requirements and vary session pace and re-visit areas of the Training if required. They can also provide expert help in the subject area, relating it to the particular requirements of the learners. This means the training is a dialogue rather than a monologue.


Learn from anywhere: Training that does not have the location limitations of a traditional classroom provides increased convenience. A team may be widely distributed geographically and unable to meet easily, but training takes place in one virtual classroom. There they can interact with one another and learn together.


Flexibility: Virtual training allows options not available in the traditional classroom setting. Since all participants, including the Trainer, will be working from home, training start and finish times can be much more easily varied to suit particular Teams or organisations. Sessions can be shortened, lengthened or even delivered in a series, since travel and logistics are not a concern.


Cost Effective: There are no additional expenses to pay for travel, meals and accommodation, or the cost of an outside Trainer coming on-site. Virtual training is budget friendly and time-saving, because training rooms do not need to be reserved and extra equipment is not required for the training. As learners do not lose time travelling it allows training with a minimal disruption to productivity.


Fits current working styles: Virtual Training is highly compatible with the way people currently work and learn. It is suited to how people use IT equipment and devices at work and in their home. Virtual training can also include a variety of online tools to disseminate training content and materials easily. These materials can also be provided in different formats that meet a diverse range of learning styles.


Increases Participation & Engagement: Counter-intuitively, Virtual Training can provide more opportunities for participation and engagement than even traditional classrooms do. Learners can interact through chat features, which can allow learners not as comfortable with interacting in-person an opportunity to contribute they would not normally have. Chat facilities also allow for questions that cannot be dealt with immediately to be noted and answered at the end of the session or later. Sharing features and facilities in the virtual classroom can allow learners to collaborate and connect. in new ways.


Motivates by Relating Training specifically to Learner’s Jobs: A virtual training course can be customised to fit the level of experience, current projects and the learning goals of a team. It can be tailored to fit their day-to-day activities This can motivate learners who, perhaps initially, can’t see how training will benefit them. In the virtual environment, it is much easier to look at real work examples, as Learners will, for the large part, using the same machines they normally work on. This also allows the immediate application of anything learned, which will engage and motivate and learners, and let them see the relevance of the training to their jobs.


Although Webinars can also include the use of presentation slides, text chat, webcam, whiteboards used like flip-charts and other online facilities, virtual Training is much, much more than a webinar. In some areas, it even has advantages on traditional Classroom training.

5 Top Online Kanban Boards

In the final part of our look at Kanban, we are looking at the online Kanban Board apps that you can start using today. We have looked at the many, many alternatives available and come up with our Top 5 (in no particular order) Online Kanban Board Apps.


Planners Collage
1. Microsoft Planner
MS Planner is Microsoft’s version of an online Kanban Board. It Integrates effortlessly with other Office 365 apps, which is a big plus, but it does require an Office 365 Business Premium, Business Essentials, or Enterprise account. It is not available as a standalone app, or with any other version of Office. Columns in Planner are called buckets. It has a Charts view, which can show a summary of tasks that are Not Started, In Progress and Complete and a breakdown of tasks assigned to each team member as well. Microsoft Planner does not have filtering tools, a search bar, timer, or swim lanes.
2. Trello
Trello is possibly the best-known Kanban alternative to Microsoft Planner. Setup is relatively simple and does not require a large amount of information. Any member of the Team can create new boards, which can be named to suit particular projects. Cards can be filtered with coloured labels. Trello offers integration with a variety of applications and there are mobile apps for iOS and Android. It doesn’t have built in reporting, but, overall Trello is easy to use and offers one of the most generous free packages.
3. Asana
Asana is a both a project and task management. It allows the assignment of tasks, a view of progress and even conversations all in one place. Asana looks good and is feature rich. Notes and attachments can be shared, tasks can be followed or ‘liked’ and due dates added. Asana integrates with Dropbox, Hipchat and Zendesk among others. Apart from the Kanban board view, Asana does allow tasks and projects to be displayed in list, calendar or file view, but some features, including much of the project management functionality is available only in the paid for versions. The free version works for up to 15 users.
4. KanbanFlow
KanbanFlow a very simple, uncluttered Kanban tool. Like the other apps here you can add lists and cards and customize card colour. Swim lanes can be included to divide the board into sections. The cards are also simply designed, but subtasks can be added and it is possible to set estimated time for a particular task. This ties into KanbanFlow’s built-in Pomodoro timer. This allows you to set a timer running whilst completing a particular task and will even remind you to take a break. KanbanFlow is then able to provide reports on the time the teams spend in work. it is free for 2 boards and users.
5. GoodDay
Like the other apps here GoodDay offers an online Kanban dashboard. The difference is GoodDay also has tools for task progress, milestones achieved, and employee activities. It offers project planning and even Gantt charts, making it an almost full project management solution. It is free for up to 25 project members with 1 GB of storage.

The Kanban Method


Kanban 4As we said in the last blog, using a Kanban board is not quite as simple as just creating the board. putting cards onto it, then simply moving them around. The Kanban Method, which is outlined by David J Anderson in his book “Kanban: Successful Evolutionary Change for Your Technology Business” outlines a number of principles for managing and improving the flow of work.

The Kanban Method
Kanban is described as an evolutionary, non-disruptive method. This sounds complicated, but it basically is a simple principle. Evolutionary means that the idea is to start where you are. Start using the Kanban method directly with the system currently in place. Then small, incremental changes should be made, that will gradually help the system ‘evolve’, promoting gradual improvements to an organization’s processes. These small changes can be suggested and implemented by anyone and, in fact, this should be encouraged. This is why the method is also ‘non-disruptive’ and will avoid resistance within a team or organisation. There is no move to a brand new, wholly different system all at once, with all the associated difficulties of doing that.

Once the Kanban method is effectively applied, it should provide a number of benefits including:


  • Improving the flow of work
  • Reducing cycle time
  • Providing greater predictability

Implementing Kanban

Kanban is implemented by following a number of steps:


  1. Visualise your Workflow
  2. Limit work in progress
  3. Manage Flow

Visualising your Workflow
This is the first and most fundamental step. Work and processes need to visualised on a Kanban Board (this can be physical or electronic). Depending on how complex the work processes and whether there are different work-types involved, the Kanban board may be very simple right through to extremely complex. Once the board is in place, however, the current work of the team or organisation can be clearly visualised.


The cards on the board (again, whether physical or electronic) can be simple, or may be different colours (different types of work, perhaps), or, swim lanes can also be used. It is a good idea to keep the board as simple as possible to start with. The design of the board can evolve and grow, as the work-processes themselves do.
Limit Work-in-Progress.

Once work-flow is visualised, work-in-progress (WIP) should be limited. A team should be encouraged to complete ongoing work before beginning any new work. They should STOP STARTING and START FINISHING. Kanban is a ‘Pull-system’, so new work should only be started when there is capacity to do so and can be ‘pulled’. Setting WIP limits may not be easy at first, but it is possible to start with no WIP limits in place, observe the initial work in progress as a team starts to use Kanban, and then halve the average of each stage (column) of WIP to arrive at a limit.

A WIP Limit is usually 1 to 1.5 times the number of people working in a specific stage. Putting WIP limits on each column helps team members finish what they are doing before starting anything new. It also communicates clearly that there is limited capacity to do work for any team.



Manage Flow
After defining your workflow and limiting WIP, there will either be a smooth flow of work, or work will start to be held up at one or more points. When this happens, the system should be analysed and adjustments made to improve flow, so as to reduce the time it takes to complete each piece of work.

Workflow should be observing to see how long items stay in waiting stages (i.e. “Doing”). Reducing the time spent in these wait stages reduces overall Cycle Time. With improved flow, work becomes smoother and more predictable and reliable commitments can be made to your customers. The main objective is the smooth flow of work from start to completion.

The beauty of Kanban is that it is very simple, but, to work effectively, it requires that its principles be applied in a methodical manner.

Please come back for our next blog which compares online Kanban options.

What is Kanban?



At the time of writing the UK is currently in lockdown and planning and coordinating your team’s work is becoming more and more difficult. There are many online tools to help, but where to start? And  when you’ve chosen one, how do you use it effectively?


Over the next three blogs, we’ll be looking at this very subject. We start by covering exactly what the ‘Kanban’ method is.


Kanban is a Japanese term that means “Signboard” or “Billboard”


Kanban 2



The first Kanban system was developed for Toyota by Taiichi Ohno, an Industrial Engineer. It started as a simple planning system to control and manage work and inventory in manufacturing. It drastically increased productivity, efficiency and productivity and became widely adopted.


Kanban relates to ‘Lean’ and ‘Just in Time’ production. Lean production cuts out waste, whilst ensuring quality and can be applied to all parts of a business; from design, right through to distribution. Costs are cut and the business becomes more efficient and responsive.


Kanban as applied to IT, Software development and knowledge work evolved from a 2004 project at Microsoft. (This process is described in the book “Kanban: Successful Evolutionary Change for Your Technology Business” by David J Anderson.) In these areas, the aim is to provide a visual process management system. This will hopefully aid decision-making about what should be done, when it should be done, and, crucially, how much should be done.


Kanban Boards


A Kanban board is a tool that can be used to implement Kanban for managing work.


On a Kanban board, work is shown at various stages in a process.


  • Cards are used to represent work items
  • Columns represent stages of the process.


Cards are moved from left to right to show progress. if required, a Kanban board may be also be divided into horizontal “swim lanes” representing different kinds of work or different teams involved.


In the simplest Kanban board model, there are three columns, as shown in the illustration above:


  1. “To Do”: Tasks that are not yet started.
  2. “Doing”: Tasks that are in progress.
  3. “Done”: Tasks that are completed.


However, as you might expect Kanban is not quite as simple as creating a board and putting cards onto it. Please come back for our next blog about how the Kanban Method actually works.

The Five Best Things to Do This Easter Holiday

It’s Easter Easter EggsWeekend. The weather is shining but we’re all still on Lockdown. We can’t take a mini-break or even go to the park, so what are we going to do? The good news is there are still plenty of things to do to make this a real Bank Holiday weekend to remember.


Here are five things to do (with not a Box-Set in sight) to keep you in the Bank Holiday Spirit:


1. Tour Historic Buildings and Museums
You may not be able to get to them, but it’s still possible to virtually tour a large number of cultural venues, from the British Museum to the National Gallery and even the Houses of Parliament. It’s worth checking if your favourite venue has a virtual tour and even if it doesn’t, there is still something to suit every taste, such as the RAF Museum.


2. Create a virtual pub quiz for your friends and family
Virtual quizzes have become the new big thing. If you haven’t already had on, then host one for the Bank Holiday and invite your friends and family to join you on your preferred video app. The great news is that everyone brings their own bottle and washes their own glasses!


3. Take Some Virtual Tennis Lessons
If you are already a keen player, or even a complete novice, the LTA (Lawn Tennis Association) have put together a series of 12 videos with moves that can be practiced in your own garden. They are aimed at children, so will suit a complete beginner, but will also still help to keep that two-handed backhand as deadly as it ever was.


4. Bake Your Own Bread
Everyone’s baking bread in Lockdown, from Stephen Fry to Holly Willoughby. Here at Infero, we even have our own resident ex-baker. There are hundreds of recipes out there, including ones which only use what most of us already have in the back of our cupboards. Why not have a go yourself? Who knows, maybe you’re the next Paul Hollywood or Mary Berry!


5. Sit Down to Watch Some Stand-Up
Watch some of the UK’s best comedians without even paying an entrance fee. ‘The Stay at Home Festival’ runs from Friday 10th to Sunday 12th. There are live shows both during the day and later at night and acts include Isy Suttie and Josie Long.


Whatever you do have fun. The Easter Bunny had been designated as a Key Worker, so it will all be ok.

How To Identify Version Of Microsoft Office

When buying a course or looking for tips, it’s easier for the provider if you know which version of Microsoft Office you’re using. This guide will show you how to identify this on either Windows or Mac.


When using Windows


  1. Open any of your Office applications (Word or Excel) and create a new document.
  2. Choose File in the top left corner, and then select either Account or Help from the list on the left.
  3. Under Product Information, you’ll see your Office product name and, in some cases, the full version number.
  4. If the full version number doesn’t appear here, choose About Excel. A dialog box opens, showing the full version number and bit version (32- or 64-bit) at the top.

excel product


1 – Product name, such as Microsoft Office Professional Plus 2013 or Office Home and Student 2016

2 – Full version number, which starts with 15 for Office 2013 or 16 for Office 2016.




On Mac


  1. Open any of your Office applications (E.g. Word or Excel) and create a new document.
  2. Go to the Excel menu and choose About Excel.
  3. In the dialog box that opens, the version number appears in the middle (Office for Mac 2016) or in the top left (Office for Mac 2011).





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Microsoft PowerPoint: Presentations Do’s and Don’ts – Part 2

Starting from scratch

Most people will blame the presentation, not the presenter, which is the first thing you can avoid: Pre-made slide templates. There are plenty of these templates that come with PowerPoint, with even more online, some for free and some for a price. The best thing you can do is to start with a blank presentation. Create your own presentation from scratch, personalise it and show off your style. A presentation that is adapted to the presenter is better than a presenter that adapts to a presentation.

powerpoint doc

Skip to the point

When listing a few items or objectives, many users might fall for the bullet point trap! During a presentation bullet points can take focus away from the presenter. However when you list each point one at a time with spaces and a row each it makes the point seem more clear and connected. This is improved more when you place the list next to an image or a graph that is meant to be the real focus.

list powerpoint

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