The goals of an organisation are vitally important. They are the objectives established by that company to define expected outcomes and to guide employees’ efforts. Organisational goals help define a company’s purpose, assist its business growth and help achieve its financial objectives. The setting specific organizational goals will, by definition, help a company to measure the progress of the organisation.

Goals should be specific, measurable, achievable and timely. Goal setting, when done well, has many benefits:

• Motivates Employees
• Aids the Prioritising of Work
• Facilitates Decision Making
• Enhances Teamwork
• Provides a Metric to Measure Success
• Helps Guides Employees
• Enhances Time Management

Considering the importance of goal setting, we should perhaps spend more time on it than we do.

Managing Organisational Goals Course

As a manager, you are responsible for setting the goals for your team and for managing their work. Organisational goals can often get lost in layers of management and not get communicated to the individual contributors. In the absence of goals, employees can feel unmotivated or can even set their own goals for achievement, which will result in poor and conflicting team performance. In this course, you will develop skills needed to establish tactical goals for your team based on organisational directives and general goals from your manager and create and manage action plans to achieve these goals.

Delivery Method

Instructor led, group-paced, online or classroom-delivery learning model with structured hands-on activities.

Target Students

This course is intended for the professional employee who is a team leader.

Prerequisites

Prior to taking this course, the student should have knowledge of corporate goals. Other courses that may be helpful are:

– What Good Managers Do – The First 100 Days

– Negotiating Skills

– Delegating

Course Objectives

Upon successful completion of this course, students will be able to:

• Refine goals for your team.
• Develop action plans and contingency plans for achieving your team goals.
• Manage your team and work with stakeholders in your organisation to achieve the action plan.

Course Content

Lesson 1: Establishing Team Goals

Topic 1A: Clarify General Team Goals

Topic 1B: Create a Goal Map

Topic 1C: Translate General Goals into Tactical Goals

Lesson 2: Developing a Team Plan

Topic 2A: Create Action Plans for Achieving Goals

Topic 2B: Develop a Contingency Plan

Lesson 3: Achieving the Team Plan

Topic 3A: Implement the Action Plan

Topic 3B: Evaluate Success

To find our more about this course and many other business courses, contact us here at Infero.

With PowerPoint, it’s important to note that the best presentations should not be remembered. They should be part of the background, because they are there to support you and the message you’re trying to get across.

Bad PowerPoint presentations are a distraction. Too much text, poor design and amateur looking photos all detract from the message you’re trying to get across and undermine your professional credibility.

Here are 10 powerful and potent 10 tips below to make your presentation great.

1. Keep Text Short and To the Point

Remember, remember that PowerPoint is a tool to support your presentation. Don’t put the literal text onto your slides. Use bullet-points and keep it to the point. Your audience should focus on you, not the presentation.

2. Silence the Sound Effects

Sound effects are distracting and outdated. In most cases avoid them. You can add audio or music to highlight an important point, but unless it is really effective, leave it out.

3. Get the Font Right

If you pick the wrong font it can cause your text to be unreadable for your audience. Verdana, Calibri and Helvetica are safe choices. And make sure the font is the right size. Not too small or large.

4. Don’t Use Flashy Slide Transitions

Subtle, consistent animations within slides are far more effective than over-the-top transitions between slides.

5. Contrast

It is important to take contrast into account, as well as the font that you use. When placing text on a photo, or other background. Change the text colour so it can be seen, or use a border or shadow around the writing.

6. Use High Quality Images

Make sure any images that you use are good quality and relevant to your material. There are a number of sites that provide great quality photos for free; on a variety of subjects. Our favourite is Unsplash.

7. Use Accurate and Relevant Charts

Make sure your information design is simple and that your audience can see exactly what the chart is showing instantly. And make sure the data is relevant to what you are saying and supports your presentation.

8. Visualize Data with Infographics

Use visuals to convey dense data instead of text. Graphs might give you the results you are looking for. Donut-graphs are a simple and effective way to do this, but PowerPoint offers other powerful tools such as WordArt.

9. Keep Your Tables Simple

If there is a lot of information in a table, first get rid of any of it that you can and keep only what you really need. Then delete unnecessary outlines, colours and borders. With tables ‘less is more’ should be your watchword.

10. Use Presenter View

You are the presentation. You are the presenter. Not PowerPoint. If it is possible and you are working with more than one screen, use Presenter view to show the information relevant to you on a private screen, along with any notes that you have made.

If you make your PowerPoint presentations effective, it will be your message that will be remembered and not another bad set of slides.

We all know just how important effective communication is, especially in a changing world, where much more communicating is done remotely. Building communication skills is critical to your personal and professional success.  Strong communications skills help us build trust, can prevent or resolve problems, provide clarity and direction, create better relationships, increase engagement, improve productivity and promote team building.

Good communication improves relationships, both in work and in your personal life with friends and family members.

Fundamentals of Communication

Infero Training’s one day Fundamentals of Communication course provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations.

Delivery Method – Instructor-led, group-paced, online or classroom-delivery learning model with structured hands-on activities.

Target Students – Business professionals who are interested in learning effective written and verbal communication techniques.

Prerequisites – Ability to use Microsoft Word is an advantage.

Course Objectives

Upon successful completion of this course, students will be able to:

• Communicate formally and informally in business so there is a mutual understanding between the sender and the receiver.
• Write clear, concise business communication so that it has a positive and meaningful impact on the reader and achieves the desired result.
• Use graphics in business communication so that facts, processes, and summaries are effectively designed to convey visual and textual information.
• Use verbal and non-verbal communication appropriately in business so that there are no barriers to mutual understanding in culturally diverse organizations.
• Use electronic communication in business so that you observe proper etiquette and ensure professionalism to send and receive messages.

Course Content

Lesson 1: Understanding Business Communication

Topic 1A: Identify Basic Communication Techniques

Topic 1B: Describe Formal and Informal Communication

Lesson 2: Communicating in Writing

Topic 2A: Write Effective Business Documents

Topic 2B: Write Effective Business Letters

Topic 2C: Write Effective Emails

Topic 2D: Write Effective Reports

Lesson 3: Communicating with Graphics

Topic 3A: Create Graphics for Business Communication

Topic 3B: Communicate Static Information

Topic 3C: Communicate Dynamic Information

Lesson 4: Using Verbal and Non-verbal Communication

Topic 4A: Describe Verbal and Non-verbal Communication

Topic 4B: Identify Elements of Effective Meetings

Topic 4C: Identify Elements of Effective Presentations

Topic 4D: Read Body Language

Lesson 5: Communicating Electronically

Topic 5A: Using Voice Communication in Business

Topic 5B: Using Internet Communication in Business

Infero also has courses on Advanced Communication Skills, Effective Presentations, Face-to-Face Communications, Communication Skills for Leaders and many others. Find out more here.

Having the most up to date version of Microsoft Office (now known as Microsoft 365) is good, as you can use all of the new functionality which Microsoft have added. However even older versions have all of the features that most people need.

If you are unsure what version of Microsoft Office you have then open either a Word document or Excel Workbook, choose File from the top left corner, and then click either Account or Help on the left navigation bar. You’ll see your Office version and information under Product information, on the right side of the window.

If you don’t see Account or Help after clicking File, you may be using an older version of Office. Open one of your existing Office document or create a new document open in any of the Office applications such as Word or Excel. You should be able to match your version with the screenshots below.

Office 2019,2016 and 2013

Office 2010

Office 2007

Office 2003 has text-based menus on the gray-bar and the menu headings:

File, Edit, View, Insert, Format, Tools, Table, Window, and Help. 

If you have any questions, please don’t hesitate to contact us here at Infero Training.

Living with high levels of stress can put your entire well-being at risk. wreaking havoc on your emotional and physical health. It narrows your ability to think clearly, function effectively, and enjoy life. There may seem like there’s nothing you can do about stress, but you have a lot more control than you might think.

Effective stress management helps you to be happier, healthier, and more productive. It helps achieve a balanced life, with time for work, relaxation, and fun. Perhaps most importantly, good stress management helps you to develop resilience; meaning you are able to hold up under pressure and meet challenges head on. Infero’s stress management course helps you experiment and find out what works best for you.

STRESS MANAGEMENT

In this one day Infero course, participants will learn how to define stress and will learn to understand its effects on emotional health, examine strategies for coping with stress, employ mindfulness meditation techniques, learn how to make personal contacts positive and meaningful, and explore ways to attain and maintain emotional maturity.

Delivery Method – Instructor led, group-paced, online or classroom-delivery learning model with structured hands-on activities.

Prerequisites – There are no prerequisites for this course.

Course Objectives – You will examine strategies for coping with stress.

COURSE CONTENT

INTRODUCTION

Welcome and Introductions

Learning Objectives and Agenda

MODULE 1: Understanding Stress

Recognizing Stress

Identifying Behavior Patterns

The Three Stages of Stress

Examining Workplace Stress

Stress in Your Workplace

Understanding Burnout

Finding the Right Amount of Stress

MODULE 2: Taking Responsibility for Your Own Stress

Identifying Stress in Your Life

Coping with Stress

Stress Release

Case Study: Maria’s Overwhelming Stress

MODULE 3: Reducing Stress Through Biofeedback, Mindfulness, and Meditation

Understanding Biofeedback and Mindfulness

Meditation Exercise

Seven Attitudes That Contribute to Emotional Health

MODULE 4: Improving Relationships with Self and Others

Accepting Yourself as a Unique Individual

Realistic and Unrealistic Expectations

Assessing Your Strengths

Acknowledging Universal Human Needs

Building Better Relationships

Recognizing Negative Relationship Patterns

How Well Do You Relate to Others?

Case Study: John Relates to Family and Friends

MODULE 5: Enhancing Your Emotional Health

Understanding Emotional Maturity

Case Study: Roger Deals with a Common Problem

Exploring Your Own Emotional Fitness

Building Self-Confidence

Solving Problems Openly

Ten Tips for Maintaining Emotional Fitness

Case Study: Carol Looks Ahead

Setting Personal Goals

CONCLUSION

Learning Objectives Review

Course Evaluation

Call us to find out the latest deals on the course and to enrol today.